Privacy Policy

Privacy Policy

Introduction

Welcome to https://property-maintenance.pobb.net! We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and management of data related to our website, applications, services, and products. By using our platform, you agree to the terms described herein.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://property-maintenance.pobb.net.
  2. Mobile applications and software developed by us for user interaction.
  3. Online services offered through our platform.
  4. Any other features or tools accessible via our websites or associated links.

However, please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Access: When you use our applications and services as an authorized user, we collect and process data necessary for service delivery and account management.
  2. Website Visits: Visiting our websites linked to this policy involves tracking technologies that record interactions and preferences.
  3. Communication: We may reach out to users via email, phone calls, or text messages (SMS) for various purposes, including newsletters, promotions, surveys, or service updates.

Personal Data Collection

We collect a range of personal information to enhance your experience and personalize our services. This includes:

  1. Account Information: Details related to your registration, such as username, email address, and password hash.
  2. Payment Information: Credit card details, billing addresses, and transaction records for processing payments securely.
  3. Financial Data: Bank account information, investment portfolios (if provided), and financial transaction history within our platform.
  4. Purchase Information: Records of products or services purchased from us, including order numbers and purchase dates.
  5. Mobile Device Identifiers: Unique device IDs, operating system types, and mobile network carrier information for analytics and service optimization.
  6. Location Data: GPS coordinates and location-based services data (if enabled) to provide personalized content and services.
  7. Feedback and Reviews: User-submitted comments, ratings, and reviews on our platform.
  8. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms as permitted by their privacy settings.
  9. Product Interest: Details about products or services that interest or engage users on our platform.

We obtain this data through direct user input forms, online interactions, and automated tracking technologies. Additionally, trusted third parties may contribute to the collection of personal data, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your browsing experience and gather analytics on website usage. Cookies can be categorized as:

  1. Strictly Necessary: These ensure basic functions and user security on our site.
  2. Preference Cookies: They remember your preferences, such as language settings or display options.
  3. Analytics Cookies: Used to track website visitors, understand behavior, and measure performance.

Users have the option to manage their cookie preferences through our Cookie Manager tool.

Data Retention and Deletion

The period for which we store personal data is determined by legal requirements and business needs:

  1. We retain data as long as necessary for the fulfillment of the purposes for collection, including providing services, maintaining user accounts, and complying with legal obligations.
  2. Once the retention period expires or when data is no longer required, we delete or anonymize it to ensure confidentiality.

Security Measures

We prioritize the protection of personal data through robust security protocols:

  1. Encryption: We use encryption for data at rest and in transit to safeguard sensitive information from unauthorized access.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict data privacy standards.
  3. Regular Audits: Our security practices are regularly reviewed and updated to address emerging threats.

User Rights (Depending on Your Location)

The laws governing data protection vary by region, granting users specific rights regarding their personal information:

  1. Access: You have the right to request access to the personal data we hold about you.
  2. Rectification: Users can request corrections or updates to inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): In certain jurisdictions, users may request the deletion of their personal information under specific circumstances.
  4. Restriction: You may limit our processing of your data for certain purposes.
  5. Data Portability: Some regions allow users to transfer their personal data from one service provider to another.
  6. Objection: Users have the right to object to the processing of their data for specific or direct marketing purposes.
  7. Non-Discrimination: You are protected against discriminatory decisions based solely on your exercise of data protection rights.
  8. Appeals and Complaints: If you believe your privacy rights have been violated, you can file an appeal or complaint with us or relevant supervisory authorities.

To exercise these rights, please contact our dedicated privacy team through the channels provided below.

Changes to Privacy Policy

We reserve the right to update this policy to reflect changes in our practices or legal requirements:

  1. Any modifications will be posted on this website with an updated effective date.
  2. Continued use of our platform after such changes constitutes your acceptance of the revised policy.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access questions, please reach out to us via:

We appreciate your trust in our services, and we are committed to maintaining the highest standards of data protection.